Customer Support Policy
During Business Hours
From 9 AM to 4 PM EST, Monday through Friday, Gold member Customer Support is available by telephone with any of our client support staff.

Support request emails sent to support@vgo-event.com or submitted through the Online Support Menu shall receive an e-mail acknowledgement within 24hours.
In off-hours and on Holidays, an immediate response to non-emergency technical support is not guaranteed. Support request e-mails shall be answered within 48 hours.

We strive to resolve all client user and technical problems as quickly as possible.
Virtual Gaming Operations Technical Support page: http://vgo-event.com/support